Effective Date: March 8, 2026

At Kashmiveda, customer satisfaction is important to us.

Returns

We accept returns only under the following conditions:

• Product received is damaged
• Product received is incorrect
• Product packaging is tampered

The return request must be made within 48 hours of delivery.

Customers must provide photo or video proof of the damaged product.

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns for:

• Opened products
• Used products
• Consumable wellness products

Refund Process

If your return request is approved:

• Refund will be processed within 5–7 business days
• Refund will be issued through the original payment method

Replacement Option

Customers may also request a replacement instead of a refund.

Contact for Returns

Email: kashmivedaglobal@gmail.com
Phone: 9727511356